Terms & Conditions

Program Name: US Prime Dental SMS Alerts
Effective Date: December 31, 2025


Program Description

US Prime Dental’s SMS Alerts program provides subscribers with appointment reminders, important office updates, service notifications, and exclusive promotional offers, including complimentary consultations and dental implant–related promotions. Message frequency may vary depending on user interaction and preferences.


Opt-Out Instructions

You may opt out of receiving SMS messages at any time by texting “STOP” to our shortcode. After texting “STOP,” you will receive a confirmation message confirming your removal from the program. You will no longer receive SMS messages from US Prime Dental thereafter.


Rejoining Instructions

If you wish to rejoin the SMS program after opting out, you may sign up again through our website, complete an in-office consent form, or text an available opt-in keyword (if provided). Once re-enrolled, SMS communications will resume.


Help Instructions

For assistance with the SMS program or for additional information, reply “HELP” at any time.

You may also contact our office directly at:
Phone: (818) 732-7717


Message & Data Rates Disclaimer

Standard message and data rates may apply to messages sent to and from US Prime Dental. Message frequency varies. Please contact your wireless carrier for details regarding your specific mobile plan.


Carrier Liability Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may be impacted by factors such as network availability or technical limitations beyond the control of US Prime Dental.


Privacy Policy

US Prime Dental is committed to protecting your privacy. For information on how we collect, use, and safeguard your personal information, please refer to our Privacy Policy available on our website.


Compliance with Industry Standards

This SMS program complies with all applicable CTIA and TCPA regulations and follows industry best practices, including guidelines outlined in the CTIA Short Code Monitoring Handbook. US Prime Dental maintains strict standards for opt-in consent, opt-out functionality, message delivery, and data protection.


Legal Compliance Notice

This program is intended for individuals located within the United States. By participating, you confirm that you are at least 18 years of age and a U.S. resident. All messages comply with applicable federal and state laws.


Prohibited Use & Carrier Compliance Notice

Messages involving phishing, smishing, illegal activity, or SHAFT-related content (Sex, Hate, Alcohol, Firearms, Tobacco) are strictly prohibited. In accordance with carrier requirements, including T-Mobile A2P guidelines effective February 15, 2024, US Prime Dental reserves the right to suspend messaging services or remove participants found to be in violation of these policies.


Changes to Terms

US Prime Dental reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website. Continued participation in the SMS program constitutes acceptance of the updated terms.


Contact Us

For questions regarding these Terms & Conditions, please contact:

US Prime Dental
1117 S Glendale Ave, Glendale, CA 91205
(818) 732-7717